Terms & Conditions
Last updated: 5 October 2026
These Terms and Conditions (the “Terms”) are a binding agreement between you (“you”) and Flík ehf., a company registered in Iceland under registration number (kennitala) 550125-1290 (“Flík”, “we”, “us” or “our”). They govern your access to and use of the Flík knitting calculator app for iPhone and iPad (and any web version), our website at knitflik.com, and all related software, content, features and subscriptions we make available (together, the “Service”).
By creating an account, purchasing or starting a subscription, downloading or installing the application, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Service.
If you bought your subscription through the Apple App Store, the additional terms in section 21 also apply. If you bought it through our website or in-app checkout, that purchase is handled by our reseller, Paddle, as described in section 7.
1. Agreement to these terms
These Terms apply to every visitor, user and subscriber of the Service. By using the Service you represent that you are able to enter into a binding contract with us and that you will comply with these Terms and all applicable laws.
We may publish additional guidelines, rules or policies for particular features. Where we do, they form part of these Terms. If there is any conflict between those additional rules and these Terms, these Terms apply unless the additional rules state otherwise.
2. Definitions
Service
The Flík knitting calculator application for iPhone and iPad (and any web version), our website at knitflik.com, and all related software, content, patterns, tools, features and subscriptions provided by Flík.
Subscription
A paid plan that gives you access to the Service or to paid features for a recurring period (the “Subscription Period”), such as monthly or yearly.
App Store
Apple App Store, operated by Apple Inc. and its subsidiaries (“Apple”).
Reseller
A third party that sells the Service to you as merchant of record or platform operator — in particular Paddle (for website and in-app web purchases) and Apple (for App Store purchases).
User Content
Any content you create, upload, store or share through the Service, such as projects, notes, measurements, images or comments.
Consumer
An individual who uses the Service wholly or mainly outside their trade, business, craft or profession.
3. Who we are
The Service is provided by:
Company: Flík ehf.
Reg. no.: 550125-1290 (Iceland)
Email address: info@knitflik.com
Website: https://www.knitflik.com
For the purpose of data protection law, Flík ehf. is the controller of personal data processed through the Service, as described in our Privacy Policy.
4. Eligibility and your account
You must be at least 18 years old, or the age of majority where you live, to take out a subscription. If you are younger, you may only use the Service with the involvement and consent of a parent or guardian who agrees to these Terms on your behalf and is responsible for your use.
If you create an account (which is optional), you agree to provide accurate and complete information and to keep it up to date. You are responsible for keeping your login credentials secure and for all activity that takes place under your account. Please tell us promptly at info@knitflik.com if you believe your account has been accessed without your permission.
5. License to use the service
Subject to these Terms and your payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use the Service for your own personal, non-commercial use.
You agree that you will not, and will not allow anyone else to:
copy, modify, translate or create derivative works of the Service except as permitted by law;
reverse engineer, decompile or disassemble the Service, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law;
rent, lease, lend, sell, redistribute, sublicense or otherwise commercially exploit the Service or its content without our prior written consent;
remove, obscure or alter any proprietary notices;
use automated means to access, scrape or extract data from the Service beyond what we expressly permit; or
use the Service in any way that is unlawful, infringing or harmful, or that interferes with its operation or security.
All rights not expressly granted to you are reserved by Flík and its licensors.
6. Subscriptions, billing and auto-renewal
Parts of the Service are offered on a subscription basis. The available plans, their features, the price and the billing frequency are shown at the point of purchase before you confirm your order.
Automatic renewal
Unless stated otherwise, subscriptions renew automatically at the end of each Subscription Period. You authorize us and the relevant Reseller to charge the then-current fee for each renewal to your selected payment method, until you cancel. Each renewal is for a Subscription Period of the same length as the one you originally chose, unless we tell you otherwise in advance.
Price changes
We may change subscription prices from time to time. If we do, we will give you reasonable notice before the change takes effect, and the new price will apply from your next Subscription Period. If you do not agree to a price change, you can cancel before it takes effect (see section 9). Continuing to use a paid subscription after a price change takes effect means you accept the new price.
Taxes
Depending on the Reseller and your location, prices may be shown inclusive or exclusive of value-added tax (VAT) and other applicable taxes. The Reseller (Paddle or Apple) calculates and collects any applicable taxes as part of the transaction.
7. Payments, resellers and app stores
How your payment is handled depends on where you buy your subscription.
Purchases through our website or in-app web checkout — Paddle
Payments for purchases made through our website or in-app web checkout are processed by Paddle (Paddle.com Market Limited and its affiliates), which acts as the merchant of record and authorized reseller of the Service. This means you buy the Service from Paddle, while the Service itself is licensed to you by Flík under these Terms. Your purchase is therefore also subject to Paddle’s buyer terms and privacy policy, available at Paddle Buyer Terms and Paddle Privacy Policy. Paddle handles billing, payment, invoicing and tax collection for these purchases and is a first point of contact for billing and refund queries relating to them.
Purchases through the Apple App Store — Apple
Payments for purchases made through the Apple App Store, including in-app purchases, are processed by Apple under Apple Media Services Terms and Conditions. Billing, renewals and refunds for those purchases are managed by Apple through your Apple Account. The additional terms in section 21 apply to the App Store version of the application.
Your payment details
You agree to provide current, complete and accurate payment information and to keep it up to date, and you authorize the relevant Reseller to charge your payment method for your subscription and its renewals. If a payment fails or is reversed, we or the Reseller may retry the charge, suspend your access, or cancel your subscription.
8. Free trials and promotions
We may offer free trials or promotional pricing. Unless we say otherwise, at the end of a free trial your subscription automatically converts to a paid subscription and your payment method is charged the applicable fee, unless you cancel before the trial ends.
Unless stated otherwise, only one trial or promotional offer is available per user or household, and eligibility conditions may apply. We may change or withdraw trials and promotions at any time, but doing so will not affect a subscription you have already started.
9. Cancelling your subscription
You can cancel your subscription at any time. Cancellation takes effect at the end of your current Subscription Period, and you keep access to paid features until then. How you cancel depends on where you bought your subscription:
Apple App Store purchases: manage and cancel your subscription in your Apple Account settings on your Apple device. To avoid being charged for the next period, cancel at least 24 hours before the renewal date. Cancellations for App Store purchases are handled by Apple, not by us.
Website / Paddle purchases: cancel through your account settings in the Service, using the cancellation link in your Paddle receipt, or by contacting us at info@knitflik.com.
Except where required by law or stated in section 10, we do not provide refunds for the unused part of a Subscription Period after you cancel.
10. Refunds and right of withdrawal
Your statutory right of withdrawal (EEA consumers)
If you are a consumer in Iceland or the European Economic Area, you generally have the right to withdraw from a distance contract within 14 days without giving a reason, under the Icelandic Act on Consumer Contracts (Lög um neytendasamninga nr. 16/2016) and equivalent EEA consumer law.
Digital content and immediate access
The Service is digital content and digital services that are made available to you immediately. By purchasing a subscription and starting to use the Service during the withdrawal period, you expressly request that we begin performance immediately, and you acknowledge that once performance has begun you lose your right of withdrawal to the extent permitted by law. If you start using the Service before the 14-day period ends, you therefore agree that your right to withdraw no longer applies.
Refunds through the Reseller
Where a refund is available, it is handled by the Reseller you bought from:
Apple App Store purchases: refunds are requested from and granted by Apple under Apple’s policies.
Website / Paddle purchases: refund requests are handled in line with Paddle’s refund policy together with ours. Contact us at info@knitflik.com or Paddle to make a request.
Nothing in these Terms removes or limits any mandatory statutory rights you have as a consumer under Icelandic or EEA law, including rights relating to defective or non-conforming digital content.
11. Acceptable use
When using the Service, you agree not to:
break any applicable law or regulation, or infringe anyone’s rights;
upload or transmit viruses, malware or other harmful code;
harass, abuse, threaten or harm others, or post unlawful, defamatory or objectionable content;
attempt to gain unauthorized access to the Service, other users’ accounts, or our systems;
interfere with, disrupt or place an unreasonable load on the Service or its infrastructure;
misrepresent your identity or affiliation, or impersonate any person or entity; or
use the Service to develop a competing product, or for any unlawful or harmful purpose.
We may investigate suspected breaches and take appropriate action, including removing content or suspending or terminating access (see section 20).
12. Your content
You keep ownership of your User Content. By creating or uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, display and process it solely as needed to operate, provide and improve the Service for you.
You are responsible for your User Content. You confirm that you have the rights necessary to share it and that it does not break the law, infringe third-party rights or breach these Terms. We may remove or restrict User Content that we reasonably believe breaches these Terms or applicable law.
13. Intellectual property
The Service, including its software, design, text, graphics, knitting patterns and other content we provide, and the “Flík” and “Flík knitting calculator” names and logos, is owned by or licensed to Flík and is protected by intellectual property laws. Except for the limited license granted in section 5, these Terms do not give you any rights in the Service or our intellectual property. You may not use our names, logos or trademarks without our prior written consent.
14. Third-party services
The Service may link to, or rely on, third-party websites, products or services (including Resellers and app stores) that we do not control. We are not responsible for third-party services or their content, and your use of them is governed by their own terms and privacy policies. Including a link or integration does not imply our endorsement.
15. Privacy and data protection
We process personal data in accordance with our Privacy Policy and applicable law, including the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) as it applies in the EEA and the Icelandic Act on Data Protection and the Processing of Personal Data No. 90/2018. Please read our Privacy Policy to understand how we collect and use your information. Resellers and app stores process your payment and account data under their own privacy policies.
16. Availability, updates and changes to the service
We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure or error-free. We may modify, update, suspend or discontinue features of the Service, and we may release updates that you may need to install to keep using it.
If we permanently discontinue a paid feature or subscription that you have already paid for, we will, where required, provide a pro rata refund of any prepaid fees covering the period after it becomes unavailable.
17. Disclaimers
To the maximum extent permitted by law, and without affecting your mandatory rights as a consumer, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement.
We do not warrant that the Service will meet your requirements, that it will be available at any particular time, or that the content we provide — including knitting patterns, instructions, sizing and measurements — is accurate, complete or suitable for any particular project. You are responsible for checking patterns and instructions before relying on them.
18. Limitation of liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law. Your mandatory statutory rights as a consumer are not affected.
Subject to the paragraph above, and to the maximum extent permitted by law:
we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or anticipated savings, arising out of or in connection with the Service or these Terms; and
our total aggregate liability arising out of or in connection with the Service or these Terms will not exceed the total amount you paid for the Service (whether to us or through a Reseller) during the twelve (12) months immediately before the event giving rise to the liability.
19. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless Flík and its officers, employees and agents from and against any claims, losses, liabilities and reasonable costs arising out of your unlawful use of the Service, your breach of these Terms, or your User Content. This section does not apply to the extent a claim results from our own breach or negligence, and it does not limit your mandatory rights as a consumer.
20. Suspension and termination
You may stop using the Service at any time and cancel your subscription as described in section 9. We may suspend or terminate your access to the Service, in whole or in part, if you breach these Terms, if we are required to do so by law, or where reasonably necessary to protect the Service, other users or our rights. Where appropriate and lawful, we will give you notice.
On termination, the license granted to you in section 5 ends, and you must stop using the Service. Provisions that by their nature should survive termination — including sections on intellectual property, disclaimers, limitation of liability, indemnity, and governing law — will continue to apply.
21. Additional terms for Apple App Store
If you download our application from the Apple App Store, the following additional terms apply. In the event of any conflict between these terms and the rest of these Terms in relation to the App Store version of the application, these additional terms prevail for that version.
Acknowledgement. These Terms are concluded between you and Flík only, and not with Apple. Apple is not responsible for the application or its content.
Scope of license. The license granted to you for the application is a non-transferable license to use the application on any Apple-branded products that you own or control, and only as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via volume purchasing.
Maintenance and support. Flík is solely responsible for providing any maintenance and support services for the application. Apple has no obligation to furnish any maintenance and support services for the application.
Warranty. Flík is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are Flík’s sole responsibility.
Product claims. Flík, not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and/or use of it, including: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
Intellectual property rights. In the event of any third-party claim that the application or your possession and use of it infringes that third party’s intellectual property rights, Flík, not Apple, is solely responsible for the investigation, defense, settlement and discharge of any such claim.
Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer name and contact information. Any questions, complaints or claims with respect to the application should be directed to Flík ehf., via info@knitflik.com.
Third-party terms of agreement. You must comply with any applicable third-party terms of agreement when using the application.
Third-party beneficiary. You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
22. Changes to these terms
We may update these Terms from time to time, for example to reflect changes to the Service, to our Resellers, or to the law. When we do, we will post the updated Terms with a new “Last updated” date. For material changes, we will give you reasonable notice in advance, for example through the Service or by email.
Changes take effect on the date stated in the updated Terms. By continuing to use the Service after that date, you accept the updated Terms. If you do not agree, you should stop using the Service and cancel your subscription.
23. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of Iceland, without regard to its conflict-of-laws rules.
The courts of Iceland have jurisdiction over any such dispute, and the District Court of Reykjavík (Héraðsdómur Reykjavíkur) will be the court of first instance. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence, or of any right you may have to bring proceedings there.
24. General
Entire agreement. These Terms, together with our Privacy Policy and any additional rules referred to in them, are the entire agreement between you and us regarding the Service.
Severability. If any provision of these Terms is found to be invalid or unenforceable, the rest will remain in full force and effect.
No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to do so later.
Assignment. You may not transfer or assign your rights under these Terms without our consent. We may assign or transfer our rights and obligations, for example as part of a reorganization or sale of our business, provided your rights are not adversely affected.
No partnership. Nothing in these Terms creates any partnership, agency or employment relationship between you and us.
Events beyond our control. We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control.
Language. These Terms are provided in English. Any translation is for convenience only, and the English version prevails to the extent permitted by law.
25. Contact us
If you have any questions about these Terms or the Service, please contact us:
Company: Flík ehf.
Reg. no.: 550125-1290 (Iceland)
Email address: info@knitflik.com
Website: https://www.knitflik.com